Effective Date: March 15, 2025

1. Order Processing Time

Standard Processing: Orders are processed within 2-5 business days after payment confirmation. Please note that processing times may vary during peak seasons or promotional periods.

2. Shipping Methods and Delivery Times

Delivery times vary by destination and shipping method chosen at checkout. Please allow 10-20 business days for standard international shipping.

Note: Delivery times are estimates and may be affected by factors beyond our control, such as customs processing delays.

3. Shipping Rates

Shipping charges are calculated based on the weight of the order, shipping method selected, and destination. Exact shipping costs will be displayed at checkout before you finalize your purchase.

4. Order Tracking

Once your order has shipped, you will receive a confirmation email with a tracking number. You can use this number to monitor the status of your shipment through our carrier's website.

5. Shipping Restrictions

We currently ship to most countries worldwide. However, certain products may have restrictions in specific regions. If we are unable to ship to your location, we will notify you promptly and provide a full refund.

6. Lost or Damaged Packages

If your package is lost or arrives damaged, please contact us within 7 days of the estimated delivery date. We will work with the carrier to resolve the issue and, if necessary, send a replacement or issue a refund.

7. Customs, Duties, and Taxes

International orders may be subject to customs duties, taxes, and fees levied by the destination country. These charges are the responsibility of the recipient. Please check with your local customs office for more information.

8. Changes to This Shipping Policy

We reserve the right to update or modify this Shipping Policy at any time. Any changes will be posted on this page with an updated effective date.

Contact Us

If you have any questions or concerns about our shipping policy, please contact us.

Thank you for choosing Digital Lizard Prints! We appreciate your business and strive to provide you with the best service possible.